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Gartner survey: limited returns from enterprise AI

Developing1 reports1 sourcesupdated 3 h ago

What happened

AI digest

On 23 October 2026, The Decoder reported that a Gartner survey of 2,002 CIOs and technology leaders found only 13% of respondents said they had achieved significant or transformational returns from AI. The survey also found that 58% of CIOs are being asked to use AI to cut costs, but 51% expect AI to increase the total operating cost of their technology stack, and 44% of CEOs find it difficult to demonstrate the financial returns of AI to stakeholders.

Written by AI from the reports · updated 1 h ago

LatestOct 23 00:18
A Gartner survey found only 13% of enterprises have achieved significant returns from AI, with more than half of CIOs expecting AI to raise operating costs.

Timeline

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Oct 23
  1. The Decoder
    Only 13 percent of companies see real returns from AI, Gartner survey finds

    Only 13 percent of companies are getting real business value from their AI investments, according to a Gartner survey of 2,002 CIOs. At the same time, 51 percent expect AI to actually increase their operating costs. Yet 75 percent of CEOs plan to keep raising their technology budgets. So far, strategic conviction is beating measurable results.

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