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OpenAI News·· 6 d ago

Singapore Airlines elevates travel & work with OpenAI technology

Singapore Airlines elevates travel & work with OpenAI technology

AI summary

Discover how Singapore Airlines uses OpenAI models and API to enhance customer support, travel discovery, and employee productivity, doubling CSAT for its Kris chatbot.

Selection record

Not admittedSum of both 44 < twice the threshold 120

Source tier
Official, first-hand; this tier's threshold is 60
Pre-filter
passed:OpenAI模型与API用于客服等业务

A model scores each item twice, independently, against one written standard, out of 100. An item is admitted only when the two scores add up to twice the threshold. The threshold is set per source tier.

Source: OpenAI News · openai.com