OpenAI and ServiceNow expand enterprise workflow partnership
What happened
On 28 October 2026, OpenAI News announced that OpenAI and ServiceNow are expanding their partnership, bringing OpenAI's models and agents into the ServiceNow platform while connecting ServiceNow workflows into ChatGPT and Codex. The report describes the partnership as a two-way integration: OpenAI's models and agents enter ServiceNow's enterprise workflow environment, and ServiceNow's workflow capabilities enter ChatGPT and Codex. The information disclosed so far is limited to the scope of the partnership and the direction of integration; the report does not mention launch timing, which products are covered, or commercial terms.
Written by AI from the reports · updated 4 h ago
Timeline
Follow the reports to see the event from each side.
- OpenAI NewsOpenAI and ServiceNow expand partnership across enterprise workflows
OpenAI and ServiceNow expand their partnership to bring OpenAI models and agents into ServiceNow and ServiceNow workflows into ChatGPT and Codex.
Heat of this event
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