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OpenAI News·· 2026-09-25

Lowe’s answers millions of home improvement questions with OpenAI

Lowe’s answers millions of home improvement questions with OpenAI

AI summary

Lowe’s uses OpenAI models to power Mylow and Mylow Companion, helping customers and associates answer 25M+ questions and move home improvement projects forward.

Selection record

Not admittedSum of both 44 < twice the threshold 120

Source tier
Official, first-hand; this tier's threshold is 60
Pre-filter
passed:OpenAI模型用于问答应用

A model scores each item twice, independently, against one written standard, out of 100. An item is admitted only when the two scores add up to twice the threshold. The threshold is set per source tier.

Source: OpenAI News · openai.com